Privacy Policy

This privacy policy details the purpose and way in which we process your personal data
and protect your privacy, according to the Regulation (EU) 2016/679 of the European
Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR),
and other applicable local and international norms.

This policy is applicable to any platform, channel or service directly managed by RB PHARMA or by third parties contracted for that purpose, and it may be periodically updated without previous notification. Sharing your personal data in the platforms managed by or on behalf of RB PHARMA implies your acceptance of this privacy policy.

1. Responsibility for processing of data
Your personal data is processed by the company RB PHARMA, legally named RB Produtos Farmacêuticos, Unipessoal Lda, headquartered at Rua Leopoldo de Almeida, 11B, 1750-137 Lisboa, Portugal, and with the following general contact details:
Telephone: +351 216 092 994

2. Means of data collection
Your data may be collected in a direct (completing fields in a form or prodiving information through the chat system “Xoutor”) or indirect (e.g. collecting aggregated and anonimized data for statistical follow-up of the number of website visitors and visited pages on the website, through ‘cookies’ or others) manner. Data collected directly may include personal
information, while data collected indirectly does not include personal information and does not allow your identification.

3. Purpose of personal data collection
Any collected personal data is exclusively intended for the processing of contact requests and/or provision of services, received via contact form, via the chat system “Xoutor” or by other means, not being used for any other purpose other than the ones expressly indicated.

4. Storage of personal data
Your personal data will be stored only for the period of time that is required to fulfill the specific purpose for which it was intended, and to comply with any legal and/or regulatory obligations in regards to data preservation. The privacy of all data is protected throughout the full storage period.

5. Sharing of personal data with third parties
Your personal data will only be shared with third parties to the extent strictly necessary to fulfill the purpose for which you provided the data (e.g. sharing details of a medical prescription with a pharmacy or healthcare institution from which you requested the delivery of medicines). Your voluntary sharing of data will be taken as consent for their transmission to third parties that are indissociable from the service or action you requested.
No transmission of your personal data will occur without your explicit or implicit consent, except to comply with legal and/or regulatory obligations (e.g. audits), during which we shall uphold the principle of security and privacy of all data to the maximum extent possible.

6. Your legal rights over your data
Under the articles 15 to 21 of the General Data Protection Regulation, you have a number of rights as the data subject, which are fully acknowledged by this privacy policy:
– Right of access
– Right to rectification
– Right to erasure
– Right to restriction of processing
– Right to data portability
– Right to object
You may read the reference legislation (GDPR) for further clarification regarding your rights, and you may also use the contact details provided in this privacy policy to exert your rights or for any queries regarding the processing and use of your data.

7. Links to third-party websites
On RB PHARMA’s website or other channel of communication, there may be links to other websites in the Internet which are not managed by RB PHARMA. RB PHARMA’s privacy policy is not applicable to any third-party websites, hence RB PHARMA waives any liability over the processing and use of your personal data by such websites. For an informed browsing, it is advisable to read the respective privacy policies of such websites.